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sales@shopkelz.com

 

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© 2019 by SHOPKELZ

FAQs


How do I check the status of or track an order?

Once your order has been shipped, we will notify you via e-mail of the shipment status. This e-mail will also provide you with tracking information

Do you provide International delivery?

Yes, on case by case basis

 

How do I return an item?

 

To make a return submit your return request with your email address and order number.

What is your returns policy?

 

Apparels and handbags are returnable within 7 days of the delivery date. Items must be unwashed and unworn with tags attached and original packaging.

How do I track my order?

 

Once you receive your tracking number, you can go online and track your package

 

How can I contact your couriers?


 Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.

What are your delivery options?

 

We ship via USPS for standard delivery and Fedex for over night delivery.